Today’s young generations are looking for the ways to earning money by easy way. In short, when school pass outs they look for the job first. While applying for the job so they could find that call center is an easy industry to get a job if they have good communication skills, but not all are like that. A big percentage of employees are graduate, they join BPO for various reasons, some to earn fast money, some to gain experience, some because their friends have joined and for some it’s the easiest way to get recruited, some just for try. No one can joined the call center for there long term carrier goals.
According to one Indian news agency - A deeper realization is sinking among the BPO executives that in the process of earning fast bucks, they are missing out on options that might lead to a better future. Better salary, regulated work hours and a secure future is what is driving most of the people employed with the BPO industry to venture out to pursue an MBA degree with specialization in sectors like HR or Finance.
A choice of earning money will leads to go for the BPO jobs. MBA will secure the future of the candidate. BPO employees are really giving their best for giving the satisfaction to the customers and working in late hours. There is no doubt about their good earning but they are missing out on opportunity that might lead to a secure and better future. The MBA is more in demand because it will provide the handsome salary, particular work hours and a secure future. Mostly people employed with the BPO industry to venture out to pursue an MBA degree with specialization in sectors like HR or Finance. A recent survey has pointed out that about one third of BPO executives in India are eager for an MBA degree.
The good BPOs are funding the MBA education of their employees to retain the employees of BPOs. Employees can now plan their career curve while maintaining well paying, full time jobs. The urge in employees to go in for MBA course has compelled many BPO firms to sketch a new HR policy. Many of the BPO firms have tied up with reputed management institutes to provide them better in-house growth prospect. This trend is catching up momentum as there is an urgent need to meet higher competency level. These courses are offered at discounted rates to the employees and entrance test along with a personal interview is all that an employee needs to clear before they are chosen for the course.
BPO firms add that MBA sponsorship initiative has been a success and has lead to a great decline in the high attrition rate thus enabling the firms to retain quality employees. BPOs have a tie up with number of reputed institutes in order to provide best of management education to our quality employees. While skeptics point out that since the employees have to stick to a hectic work schedule providing them with a negligible amount of time to study and concentrate on an extremely demanding course, BPO firms are quick to allay any fears. Office timings were also relaxed and exam leave offered which provide ample support to employees both physically and mentally. The employees regular work performance is also monitored, depending on which, the employee is reimbursed with his course fees.
About CCI
Call Centers India is known as CCI and has set up good building relationship in BPO industry and helping others to growth in industry,Call Centers India in consultancy since 5 years and in 2005 launched own delivery center by name of Vcare Call Center India (P) Ltd. and delivering many offshore projects successfully.
Call Center, Call Centers in India, Indian Call Centers
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